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Curated Questions

Celebrating The Power Of Questions

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#100 Debbie Millman: Earning Trust & Storytelling Through Questions

"The biggest reason somebody will avoid answering a question is because they don't trust you with the answer." - Debbie Millman

"The biggest reason somebody will avoid answering a question is because they don't trust you with the answer." - Debbie Millman

Debbie Millman has spent 21 years asking questions on Design Matters, the show she started in 2005 before podcasting had rules. In episode 100 of Curated Questions, she takes the receiving chair.

Debbie traces her craft from a survey-style list she asked everyone, work she now calls terrible, to a method she describes as storytelling through questions, where each question carries the context a guest needs to respond to a fully realized moment in their life. She explains why she avoids false wisdom language, multiple-choice framing, and interpretation the guest hasn't offered yet, and makes the case that people withhold answers when they don't trust you with them.

The conversation ranges across branding, her clients, the questions she brings to any redesign, the rebuild of The Rumpus with Roxane Gay, and what AI costs students who skip the difficulty. She closes with the question consuming her at 65: how to live this last third.

This Curated Questions episode can be found on all major platforms and at CuratedQuestions.com.

Be sure to subscribe to the weekly Curated Questions Dispatch newsletter for more fun with questions and curiosity! (https://substack.com/@curatedquestions)

Keep questioning!

#100 Debbie Millman: Earning Trust & Storytelling Through Questions
Curated Questions

Episode Notes

00:00 Welcome to Curated Questions

02:19 A Thank You Before Starting

04:37 Debbie Millman Origin Story

04:54 Design Matters Legacy

05:35 The Rumpus Relaunch

06:08 Power of Questions

06:30 Curiosity and Role Models

07:39 Creativity as Inquiry

08:16 Research Before Interviews

10:00 Storytelling Through Context

11:09 From Bad to Better

12:24 Questions as a Skill

13:02 Rephrase the Question

13:50 Narrative Question Craft

15:10 Avoiding False Wisdom

16:00 Trust and Meaning Making

16:54 Staying Curious Without Judgment

18:11 When Interviews Get Canceled

20:03 Questions in Design Work

23:20 Design Politics and Stakeholders

26:50 Teaching Branding in the AI Era

33:11 Curiosity Practices

33:29 Reading Diet Staples

33:59 Choosing What to Read

34:27 No Reflection Method

34:55 Skipping Videos Mostly

35:25 New Yorker Reading Ritual

36:02 Why Reading Wins

36:15 Transcripts Over Audio

37:22 Streisand Audiobook Story

37:42 Research With Highlights

38:15 Great Question Askers

39:05 Roxane Gay Influence

39:52 Maria Popova Connection

40:18 Figuring and Traversal

41:31 New York City Roots

43:48 NYC vs LA Serendipity

44:51 LA as Recharge Season

45:44 COVID Shift to LA

46:52 Rebuilding The Rumpus

50:53 Lazy Questions and Wrap

54:33 Debbie's Right Now Question

Resources Mentioned

 Debbie Millman (https://www.debbiemillman.com)

Design Matters (https://www.designmattersmedia.com)

Sterling Brands (https://www.sterlingbrands.com)

AIGA (https://www.aiga.org)

SVA Masters in Branding (https://branding.sva.edu)

Roxane Gay (https://audacity.substack.com)

The Rumpus (https://therumpus.net)

Lambda Legal (https://lambdalegal.org)

NASA (https://www.nasa.gov)

U.S. Department of Justice (https://www.justice.gov)

Paula Scher (https://www.pentagram.com/about/paula-scher)

Dr. Dan Formosa (https://sva.edu/faculty/dan-formosa)

Kevin Kelly (https://kk.org)

"If You're Over 40, You're Ready to Use A.I." — Debbie Millman, NYT (https://www.nytimes.com/2026/07/27/opinion/teaching-kabbalah-ai.html)

The New Yorker (https://www.newyorker.com)

Kottke.org (https://kottke.org)

Craig Mod (https://craigmod.com)

The Marginalian (https://www.themarginalian.org)

The New York Times (https://www.nytimes.com)

The Washington Post (https://www.washingtonpost.com)

Los Angeles Times (https://www.latimes.com)

Maria Popova (https://www.themarginalian.org)

Jason Kottke (https://kottke.org/about)

TED Talks (https://www.ted.com/talks)

Tim Ferriss (https://tim.blog)

Dax Shepard, Armchair Expert (https://armchairexpertpod.com)

Krista Tippett, On Being (https://onbeing.org)

NPR (https://www.npr.org)

Glennon Doyle (https://glennondoyle.com)

Andrew Caulk (https://www.curatedquestions.com/podcast)

Barbra Streisand (https://www.barbrastreisand.com)

Terry Gross, Fresh Air (https://www.npr.org/programs/fresh-air)

Sam Fragoso, Talk Easy (https://talkeasypod.com)

Adam Grant (https://www.adamgrant.net)

Brené Brown (https://brenebrown.com)

Frances Frei and Anne Morriss, Fixable (https://www.ted.com/podcasts/fixable)

Figuring, by Maria Popova (https://www.themarginalian.org/figuring)

Natascha McElhone (https://www.audible.com/pd/Figuring-Audiobook/198484475X)

Traversal, by Maria Popova (https://us.macmillan.com/books/9780374616410/traversal)

Arcosanti (https://www.arcosanti.org)

Santiago Carrasquilla (http://www.santiagocarrasquilla.com)

Art Camp (https://madeatartcamp.com)

Ruth Ann Harnisch / The Harnisch Foundation (https://thehf.org)

Sukey Novogratz (https://justsit.com)

Producer Ben Ford (https://www.producerbenford.com/)

Beauty Pill (https://www.beautypill.com/)

tags: Curated Questions, Ken Woodward, Debbie Millman, Design Matters, art of questioning, interview craft, podcast interviewing, storytelling through questions, narrative questions, question design, research preparation, trust building, suspending judgment, lazy questions, false wisdom language, branding, brand strategy, design research, market research, School of Visual Arts, Masters in Branding, AIGA, The Rumpus, Roxane Gay, Maria Popova, AI and creativity, productive difficulty, blank page, curiosity practice, reading transcripts
categories: Community, Leadership, Listening, Personal Growth, Imagination, Creative Thinking, Creativity, Innovation, Legacy, Mentoring, Podcast, Questions
Thursday 09.10.26
Posted by Kenneth Woodward
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