"What do former members say about the organization?" - Ken Woodward
Ten years ago today, I asked a question on my daily practice, IOTD365: what do former members say about an organization? I wrote it after my daughter gave up on an internship. One conversation in a hallway with a senior who'd done it was all it took.
In 2016 I read that question as an insider asking leaders to listen. Today I read it as a former member who left federal service after thirty-two years without anyone asking what I knew. I also read it as a founder who can't hear what's said after I leave the room.
In this episode, I reread the original post and question the man who wrote it. I look at where reputation really lives and the courage it takes to tell someone the truth. Then I borrow a habit from my years navigating submarines in and out of port. Taking a fix on an old question shows how far I've moved.
What question did you answer years ago that deserves a second look?
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Keep questioning!